Hampton Inn Denver-Northwest/Westminster

This was a very pleasant stay. Good transport routes, plenty of restaurants and shops nearby and a good breakfast.

The breakfast menu needs to be expanded. This was my second stay at this hotel and breakfast menu was same

It was a pet friendly hotel, so hallway and room smelled like dogs. My next door neighbor had a pet that was barking alwsys

Less than ideal stay with a large number of issues A number of issues at the Hilton - Hampton Inn property. But I would like to highlight the staff was nice and friendly. They seemed aware of the issues via multiple guest complaints and were on the frontline to deal with management and ownership issues. The issues: room 323. 1) NO Internet the entire 3 night stay. 2) That coupled with poor tv selection, in room entertainment was at a low. 3) The pool was out of service. 4) The dispenser that would hold the toilet paper roll was completely missing and I had to look for a roll of TP. 5) The toilet seat was missing a screw and moved constantly. 6) Odd smell in the room and my sinus’ was affected and I would wake up with a stuffy nose each morning.

We've stayed here three previous times and each time it is worse and worse. Two times ago we had unhoused people in the room across the hall. The last previous time we were turned away at the desk at check-in because all the cleaning to staff didn't show up for work (didn't get paid?), but we got in a few days later after staying elsewhere. This time was the absolute worst Hampton and thanks as doing the worst of any chain hotel. Housekeeping didn't clean. There is no wifi (front desk said it was because they didn't pay the bills). Pool was closed, spa was closed, both side exit doors were broken, there is were 10 chairs for 16 tables in the breakfast area, the carpet is heavily soiled, the room chair has so many stains I put a towel over it to sit, the bathroom door hook is broken, the bed frame has steel bars sticking out that hit your ankles (used a towel to cover them), etc. You get the idea. verything is falling apart and mgmt doesn't fix ot replace anything. Last year they said they were going to renovate. Didn't happen. Now they say they will renovate in September. Don't believe it. Talked to others at breakfast on their first day of two week booking ... They were canceling that day We won't be staying here again, ever.